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Bulldog Battery accepts various forms of payment to accommodate our customers’ needs. We accept major credit cards, including Visa, MasterCard, and American Express. Additionally, we offer payment options through purchase orders for established accounts, and wire transfers. For more detailed information on payment options or to set up a billing account, please contact our customer service team.
No, Bulldog Battery does not sell direct. Instead, we provide our top-quality industrial batteries through a network of OEMs (Original Equipment Manufacturers) and dealers. This approach ensures that our customers receive the best possible service and support from trusted partners who understand their specific needs and applications.
To become a Bulldog Battery Buying or Service Partner, start by contacting our partnership team at (800) 443-3492 or emailing salesdept@bulldog-battery.com with some basic information about your business and your interest in partnering with us.
Next, complete the partnership application form provided by our team, which will collect essential details about your business, including your industry, service capabilities, and geographical coverage. Our team will then review your application to ensure alignment with our standards and business goals, which may include a background check and verification of your business credentials. Upon approval, we will send you a partnership agreement outlining the terms and conditions of our collaboration for you to review, sign, and return.
After signing the agreement, you will receive onboarding materials and training to help you understand our products, services, and support processes, ensuring you are fully equipped to represent Bulldog Battery and provide excellent service to your customers.
Once onboarding is complete, you will officially become a Bulldog Battery Buying or Service Partner, ready to start ordering products and offering services with the full support of our team. We look forward to building a successful and long-term partnership with you.
If you have any questions during the process, please don’t hesitate to contact our partnership team.
While LESS THAN ONE PERCENT of our batteries need or have a warranty claim, should you need to file a claim please follow these steps:
1. Contact: Reach out to your Authorized Service Dealer. If you don’t know who that might be, contact your Regional Sales Manager for assistance.
2. Identify Issue and Gather Documentation. Discuss the situation and collect pertinent information.
3. Contact Support: Call (800) 443-3492 or email salesdept@bulldog-battery.com with issue details and documentation.
4. Complete and Submit Claim Form: To expedite, complete the provided warranty claim form in its entirety. Missing information only delays the claims process. Next, send the form to our support team via email at salesdept@bulldog-battery.com.
5. Inspection: Our Quality Assurance technical team will evaluate the issue.
6. Resolution: We will repair or replace the battery if covered or provide repair options if not.
7. Return/Replace/Receive Battery: Follow instructions to return the defective battery and receive the replacement or repair.
8. Follow-Up: To ensure your satisfaction, a member of our customer service/customer care/support team will contact you regarding the outcome.
For any questions or assistance during the warranty claim process, please do not hesitate to contact our customer support team at (800) 443-3492 or email salesdept@bulldog-battery.com. We are committed to providing you with exceptional service and support.
Yes, Bulldog Battery provides custom battery design services to meet specific requirements. Additionally, Bulldog Battery provides customization opportunities for each battery via tray color, laser scribing, intercell connector shroud cover colors, and water kit colors.
Contact our sales team (salesdept@bulldog-battery.com) to discuss your custom battery needs.
To become a distributor or service partner, please call us at (800) 443-3492 or email salesdept@bulldog-battery.com.
Bulldog Battery manufactures a wide range of industrial lead-acid batteries for various applications, including motive power (forklifts, Automated Guided Vehicles [AGVs], Autonomous Mobile Robots [AMRs]), reserve power (backup systems), and special applications (AGV and AMR batteries, stationary applications, specialized starting batteries).
Our team of experts is here to help. You can contact your Regional Sales Manager for personalized assistance in selecting the right battery for your specific needs. If you need help to determine who your Regional Sales Manager is, visit our “Contact Your Regional Sales Manager” page for more details.
The lifespan of our batteries varies depending on usage, maintenance, and operating conditions. Generally, Bulldog Battery products are designed for long-lasting performance with proper care and maintenance.
Regular maintenance is crucial for the longevity of your battery. This includes keeping the battery clean, checking electrolyte levels, and following proper charging procedures. Refer to our Maintenance Guides for detailed instructions in the Resources Section.
If your battery is not performing as expected, please contact our customer support team for troubleshooting assistance. They can help diagnose the issue and determine the best course of action.
Yes, Bulldog Batteries are recyclable. We encourage proper recycling to help protect the environment. You can return used batteries to authorized recycling centers.
Warranty terms and conditions vary by product. Please refer to your warranty documentation or contact our customer support team for detailed information about your specific warranty coverage.
Product manuals and safety data sheets (SDS) are available in our Resources section. You can download them directly from our website.
